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9 Questions for Fractional Aircraft Ownership Providers

Gain Insights to Choose Your Ideal Jet Partner

As the global private aviation leader for over 60 years, NetJets knows with certainty what is required to deliver remarkable travel experiences. How providers answer these questions can help you determine the fractional aircraft ownership partner that is right for you. Explore these important inquiries and our responses to see what sets NetJets apart from other fractional jet ownership companies.

How Do You Exceed Safety Requirements?

Question 1

With our operational excellence, NetJets is uniquely able to advance innovative programs and initiatives that protect the safety of our Owners, team members, and fleet.

Tailored Pilot Training: You Are in Expert Hands

NetJets is the first and only fractional aircraft ownership provider with a data-driven Advanced Qualification Program (AQP) that exceeds Federal Aviation Administration (FAA) requirements. After hiring the industry’s top talent, NetJets requires recurrent AQP training of the highest quality that tests pilots’ reactions to real-world flight scenarios and is focused on continuous performance improvement—not merely meeting a set quantity of flight hours.

Proactive Fleet Maintenance: Your Aircraft Is Mission-Ready

NetJets operates the world’s largest, most diverse private jet fleet, maintaining the highest standards. With our expansive network of maintenance partners and facilities, we ensure our jets are ready whenever Owners need to fly. Across our growing global collection of NetJets Service Hub® facilities, we meticulously detail every aircraft, replenish its premium onboard amenities, and, at select Service Hubs, perform proactive maintenance.

Flight Data Monitoring: Mitigating Risks for More Peace of Mind

Our Flight Operations Quality Assurance (FOQA) program uses flight data recorders to inform custom, risk-reducing flight tracks. We mandate that all new aircraft deliveries are equipped with recorders, which exceeds FAA requirements and provides more safety insights than any other program.

Question 2

What is Your Onboard Experience Like?

Aboard any NetJets' aircraft, calm and comfort surround you. Each private jet is thoughtfully designed—and continually refined—to exceed expectations and safety standards.

We select all cabin materials, from real-wood veneers to premium textiles, to ensure timeless, luxurious interiors. Each aircraft is also equipped with innovative technology, such as high-speed satellite Wi-Fi from Starlink or Gogo® Galileo, and offers carefully curated amenities, including chef-driven culinary menus. Every detail is thoughtfully considered, and every journey is tailored to you. By anticipating needs and personalizing support, NetJets makes each Owner feel known, understood, and like their flight is the only one.

If I Join Today, Can I Fly Tomorrow?

Question 3

Unlike fractional aircraft ownership providers promoting fast paths to pre-owned jets, NetJets takes delivery of your aircraft directly from the manufacturer, built to our exacting standards. Simply put, your NetJets aircraft is worth the wait. In the meantime, enjoy immediate access to the NetJets experience through our vast fleet and exclusive benefits from luxury partners.

Question 4

How Much Does It Cost to Fly With You?

Our promise to prioritize safety and exceptional service at every step necessitates a premium price point but delivers value beyond compare. The fractional aircraft ownership providers that offer discounts to secure business are unable to invest in advancements at the breadth and depth of NetJets. With no unexpected expenses, ferry (aircraft repositioning) fees, or minimum flight charges, NetJets’ solutions ensure complete cost transparency for you.

Is Your Company Financially Stable?

Question 5

As a Berkshire Hathaway company with a sustainable business model, only NetJets is capable of navigating all economic conditions and protecting your investment. While over 40 providers have experienced forced mergers or bankruptcy in the last 25 years, NetJets remains financially strong with zero debt. We consistently reinvest our profits in industry-leading safety programs and Owner-centric initiatives that further elevate personalized service and enrich the NetJets experience.

Question 6

Can You Define Your Scale and Reach?

NetJets Owners have reliable access to the largest private jet fleet in the world. Because our fleet includes more than 10 different aircraft types, from light to long-range, NetJets Owners have the flexibility to match their jet to their journey and enjoy a personalized travel experience enhanced by attentive service at every step. 

The size of our global team—comprised of over 9,500 talented professionals—and versatility of our fleet empower departures with as little as 4 hours’ notice. This is less than half the time other fractional jet ownership companies require. Our scale also drives industry-leading aircraft recovery times when unanticipated maintenance arises. For Owners, it all results in seamless, on-demand travel to over 5,000 airports worldwide.

Do You Have Private Terminals at Top Airports?

Question 7

To offer the most elevated, seamless travel experience, we are strategically expanding our network of exclusive-use private terminals at popular airports worldwide. At these NetJets-only spaces and many other locations frequented by Owners, NetJets Service Representatives provide on-site support to our Owners and Crewmembers, bringing anticipatory hospitality to every arrival and departure.

As a debt-free company with a sound business model, NetJets invests in real estate in ways other fractional jet ownership companies cannot. That includes opening multiple new exclusive-use facilities across key markets. Our expansive complex in Las Vegas is the latest addition to our expanding network, which includes recently opened private terminals in Scottsdale, Arizona, and Bozeman, Montana. Coast to coast across the U.S., development is currently underway on new dedicated facilities, from Augusta, Georgia, to the Washington, D.C., area. See our real estate initiatives. Arrow Right Icon

Question 8

Are Your “New” Aircraft Actually Brand New?

NetJets welcomes aircraft into our growing fleet that are factory-new from leading original equipment manufacturers (OEMs). In 2026 alone, we plan to take delivery of over 80 cutting-edge jets, featuring advanced avionics and our bespoke interiors. Two of our newest additions include the long-range Bombardier Global 8000®, our flagship jet, and the midsize Cessna Citation Ascend® that launched exclusively with NetJets. Others offering fractional aircraft ownership acquire pre-owned jets that are “new” to them. Purchasing from the resale market leads to inconsistencies NetJets does not experience.

How Would You Describe Your Operational Expertise?

Question 9

Every day, NetJets orchestrates over 1,400 flights worldwide, all while constantly assessing performance metrics to further perfect our capabilities. This singular capacity for advancement is clearly showcased through the development of our special landing and takeoff procedures at airports with unique terrain or varied weather conditions. Our predetermined paths of navigation increase access to Owner-favorite destinations—from Aspen, Colorado, to Ocean Reef Club in Florida—while improving safety margins. NetJets is the only fractional aircraft ownership provider authorized by the FAA to develop, test, and publish special procedures.

Our tailor-made service has set a standard other fractional jet ownership companies aim to emulate and has earned the loyalty of Owners for generations. In fact, more than 95% of NetJets Owners choose to stay with us year after year. From Crewmembers to customer service specialists, our team members demonstrate persistent professionalism and attention to detail, ensuring you are able to do more and miss less. Arrow Right Icon

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